Since 1996 our privacy policy is simple. We will NEVER share any of your personal information with anyone or with any unaffiliated company. We are committed to and respect your privacy and appreciate the opportunity of doing business with you. You may receive e-mails from us in the future regarding our promotions or new items. If you choose not to receive these e-mails, you always have the option to unsubscribe on the home page.

Security Policy
You can feel safe ordering through our Secure Server. All orders placed on our site are protected using Secure Socket Layer encryption provided by Thawte Consulting. Your credit card data is transmitted to our server in an encrypted form that cannot be viewed by third parties. Rest assured that we take great efforts to protect your personal and credit card information.

Return Policy
At Family Labels our company focus is complete customer satisfaction, so we offer a "100% Replacement Guarantee." If you are not completely satisfied with your order, we will be happy to replace it with any changes you request. Simply return your product with a detailed note explaining the changes required and we will send you a new order.

Please include a written note detailing your request to:

Family Labels 3400 Southwest 26th Terrace Suite A3 Fort Lauderdale, Florida 33312

Customer Service: (954) 791-9122 Fax: (954) 791-2526 Business Hours: Monday-Friday Eastern Time: 8:30 am - 4:30 pm

Refund Policy
At Family Labels our company focus is complete customer satisfaction. If you are not happy, we are even more upset. We offer a "100% Money Back Guarantee" on our products less shipping costs. If for any reason you are not completely satisfied with our products, please contact us within 15 days of receipt and send back your order with a hand written note asking for a refund.

Correction Policy
You will receive an email confirmation of your order. Please double-check the email confirmation and call us within 24 hours if a correction needs to be made. It is the customer's responsibility to confirm correct spelling, grammar, image choices and ship-to address when an order is placed.

Shipping Policy
We ship our orders USPS and FedEx depending on your selection. We are not responsible for US Postal delays, customs tariffs, lost, stolen or damaged merchandise during transport. Expected delivery is approximately 2-3 weeks for most items due to the customization of each order. If you need expedited delivery, you can choose FedEx for RUSH processing and delivery.

Copyright Protection
All content appearing on our websites or in our printed catalogs and materials such as graphics, text, logos, head images, layout, programming is the property of Live In Love, Inc. d/b/a Family Labels. All images, including but not limited to the faces and all original artwork and designs are protected by copyright and are exclusively for use by Family Labels. Any other use without the express written consent of Live In Love, Inc. d/b/a Family Labels is strictly prohibited. Family Labels reserves the right to pursue all legal remedies against any person or company who infringes on these rights. All rights are reserved.

Disclaimer of Warranties and Limitation of Liability
Live In Love, Inc. d/b/a Family Labels makes no warranties or representations, implied or expressed, as to the content and information on this site or its operation. Furthermore, Live In Love, Inc. d/b/a Family Labels will not be liable for any damages, of any kind, arising from the use of this site, including, but not limited to incidental, direct, indirect, punitive and/or consequential damages.